FOI/202000111670 · FOI/EIR · not held
The Scottish Government average response time to Freedom of Information requests: FOI release
Information requested
Broken down per month for the past 3 years: The average time for the Scottish Government to respond to a freedom of information request. (This is the period of time from when the request was received until the response was issued from the Scottish Government)
Response
Year Month Average number of days taken from receipt to issued response (Calendar) Average number of days taken from receipt to issued response (FOISA) 2018 November 13 9 December 25 15 2019 January 22 16 February 23 16 March 20 14 April 23 16 May 23 16 June 21 15 July 20 15 August 24 17 September 24 17 October 23 16 November 23 16 December 25 16 2020 January 25 18 February 25 18 March 31 22 April 40 27 May 31 22 June 26 19 July 25 17 August 24 17 September 25 18 October 19 14 November 6 5
For the purposes of responding to this request I have assumed that the term 'Freedom of information request' refers both to requests responded to under FOISA and requests responded to under the Environmental Information (Scotland) Regulations 2004 (EIRS).
The data I have provided begins on 01 November 2018. At that time the Scottish Government started to transition to a new case management system for the handling of correspondence and formal information requests. No business need was identified to retain information relating to the average time to respond to an FOI/EIR request on our previous case management system. So that was not transitioned and so we do not hold that information. This is a formal notice under section 17(1) of FOISA that this is not a complete record of issued request responses and that the Scottish Government does not have some of the information you have requested.
I have included two columns, the first is the broken down monthly average of the number of calendar days taken from receipt to response. This count includes non-working days, as in Saturday and Sunday and also the Scottish Bank Holidays. The second column is the average of the number of days taken as per FOISA. This does not include weekends and does not include Scottish Bank Holidays.
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
Detected exemption language
This is a formal notice under section 17(1) of FOISA that this is not a complete record of issued request responses and that the Scottish Government does not have some of the information you have requested.
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