Social Security Scotland call waiting times: FOI release
Request for information 1: The number of calls whereby the claimant had to wait for more than 30 minutes in order to be connected. Please provide data from 1 July 2023 to 31 July 2024. Please provide this information in a table with a breakdown by call wait time, the number of calls and percentage of calls. Request fo...
- Published
- 2024-10-03
- Reference
- FOI/202400424948
- Directorate
- Topic
- Public sector