FOI/202100201788 · FOI · unclear
Student Awards Agency Scotland system technology: FOI release
Information requested
1. Please advise what technologies (including version) you use for:
Name of technology Version used HR Payroll L&D Finance Procurement Contact Centre
2. Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?
Outsourced? If so, name of organisation outsourced to Contract end date HR Payroll L&D Finance Procurement Contact Centre
Response
1.
Name of technology Version used HR OneHR E Business Suite (Oracle platform) Internal e-hr system hosted by our Scottish Government Digital Partners Payroll OneHR E Business Suite (Oracle Platform) Internal e-hr system hosted by our Scottish Government Digital Partners L&D Health and Safety L and D tookit – Cardin Unknown Learning Platform for Government (formerly Civil Service Learning) Unknown. Accessed under Scottish Government contract Scottish Government Learning Portal Unknown. Learning Nexus, hosted by Scottish Government Scottish Government Intranet Unknown Finance For purchases – EPS (E-Procurement Scotland) Purchasing system hosted by Scottish Government For payments - SEAS Payment system hosted by Scottish Government Procurement Procurements managed in partnership with Scottish Government Procurements are generally managed via the following publicly available sites: Home - Public Contracts Scotland Scottish Government frameworksand contracts - gov.scot(www.gov.scot) Crown Commercial Service - CCS Contact Centre Telephony - MiContact Centre Webchat - Amazon Web services (platform provision only – developed and supported in house) Version 9.2
2.
Outsourced? If so, name of organisation outsourced to Contract end date HR No Managed and hosted via our SG Partners Payroll No Managed and hosted via our SG Partners L&D For H and S partly, service provided from 3rd party supplier although managed in house with 3rd party support Cardinus End May 2024 Learning Platform for Government (formerly Civil Service Learning) Accessed under Scottish Government contract Unknown Finance No Managed and hosted via our SG Partners Procurement No Managed and hosted via our SG Partners Contact Centre Telephony - partly, service provided from 3rd party supplier although managed in house with 3rd party support Supported by Daisy Corporate Services (Mitel product) End Nov 2023 Webchat – Partly, provision of cloud platform only. Developed and supported in house. Amazon Web Services Monthly rolling contract (for cloud platform)
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Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
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