FOI/202100188714 · FOI · unclear
Technologies used by Scottish Public Pensions Agency (SPPA): FOI release
Information requested
1) Please advise what technologies (including version) you use for:
HR Payroll L&D Finance Procurement Contact Centre
2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?
HR Payroll L&D Finance Procurement Contact Centre
Response
1) Please advise what technologies (including version) you use for:
Name of technology Version used HR/L&D One HR E Business Suite Scottish Government Payroll Altair 11.1 L&D XpertHR License On-going license Finance Epicor 10.1.600.0 Procurement Public Contracts Scotland portal Public contracts Scotland - tender Web portal – Scottish Government BraveSolution UK Ltd Contact Centre Netcall - Liberty 4
2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?
Outsourced? If so, name of organisation outsourced to Contract end date HR No Scottish Government N/A Payroll Yes Aquila Heywood 18/03/2026 L&D Yes LNRS Data Services Ltd 20/01/2022 Finance Yes Epicor 29/04/2024 (perpetual licence) Procurement No Scottish Government 22/09/2022 for PCS-T Contact Centre Yes Netcall 31/03/22 (although rolling support fee)
About FOI
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Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
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