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FOI/202500463015 · FOI · unclear

Social Security Scotland’s translating costs: FOI release

Published
2025-09-16
Received
2025-04-24
Responded
2025-05-23
Directorate
Topic
Building, planning and design, Public sector
Exemptions
None detected

Information requested

What was the cost to translating Social Security Scotland’s website and benefit information/application forms into each of the following languages?

I know the total cost in the financial year 2023/24 was £28,132. I am looking for the breakdown by language?

Polish Arabic Romanian Urdu Russian Ukrainian Traditional Chinese Kurdish Sorani Farsi Gaelic Lithuanian Slovak British Sign Language

Response

Please find attached the requested information.

The invoices paid in 2023-24 included costs for translations which occurred in 2022-23. As a result, Bulgarian, Hindi and Latvian are listed in the attached document.

Please note the total differs from the total provided in our previous response. When reviewing the relevant invoices, to determine the breakdown of cost by language, it was identified that two invoices had been assigned incorrectly. The total cost of translating benefit information was £22,852.03.

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