FOI/202400444800 · FOI · unclear
Postage costs incurred for Client Service Delivery division: FOI release
Information requested
Details of postage costs incurred for Client Services Delivery division in relation to the Transactions over £25,000 publication for September 2024 and to find out why the cost was so high.
Response
Social Security Scotland’s mailroom operation sits within the Client Services Delivery division who hold the budget for all mail services. Therefore, all costs associated with providing mail service for the Agency, predominately to our clients, is managed through this division.
The costs detailed in Social Security Scotland - Transactions over £25,000 - September 2024 cover some of the services provided by Royal Mail including the production of application forms and client notifications; bulk mailings; and the delivery and collection of mail to and from Social Security Scotland mailrooms.
Costs are demand led and can fluctuate, for example, with new benefit launches or seasonal payments but the payments in September 2024 are broadly comparable to other months.
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.
Contact Please quote the FOI reference Central Correspondence Unit Email: contactus@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrew's House Regent Road Edinburgh EH1 3DG
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