Caledonian Sleeper franchise customer satisfaction targets: FOI release
You asked if: Any of the measures highlighted in our previous correspondence (https://www.gov.scot/publications/foi-20-00064/) (such as rolling stock issues or changes to methodology) altered the franchise benchmarks or if these were still in place.
- Published
- 2020-03-10
- Reference
- FOI/202000016828
- Directorate
- Topic
- Public sector, Transport