202200329892 · FOI · unclear
Information on Transport Scotland's telephone systems: FOI release
Information requested
What telephone system does the organisation use? How many users use the telephone system? Is the telephone system cloud based? When will the organisation next review their telephony contracts? Who is the main network provider the organisation uses for its mobile phones? How many employees have a mobile phone supplied by the organisation? What is the date that the organisation will next review its main mobile phone contract? What Video Conferencing Solutions does the organisation use? Does the organisation run webinars or online events? Does the organisation provide "click To chat" functionality on its website?
Response
Please find the answers to your questions below:
What telephone system does the organisation use? Mitel How many users use the telephone system? 568 Is the telephone system cloud based? 568 Is the telephone system cloud based? No When will the organisation next review their telephony contracts? Mitel service goes end of life 31st of March 2024 Who is the main network provider the organisation uses for its mobile phones? Vodafone How many employees have a mobile phone supplied by the organisation? 563 What is the date that the organisation will next review its main mobile phone contract? Current contract due to end on the 16th of March 2023 What Video Conferencing Solutions does the organisation use? Microsoft Teams Does the organisation run webinars or online events? Yes Does the organisation provide "click To chat" functionality on its website? No
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
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