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FOI/19/01892 · FOI · unclear

Purchase of products from Salesforce.com Inc. - FOI release

Published
2019-09-03
Received
2019-08-07
Responded
2019-09-02
Directorate
Digital Directorate
Topic
Public sector
Exemptions
None detected

Information requested

The total number of user licences that the Scottish Government purchases from Salesforce. The number of separate instances of Salesforce that Scottish Government has with Salesforce. An instance can be defined as a discrete agreement for the provision of a hosted CRM service. The total expenditure on Salesforce licences by the Scottish Government. The total expenditure on Salesforce services by the Scottish Government.

Response

You requested information relating to the purchase of products by the Scottish Government from the company Salesforce.com Inc. The specific asks, including responses to your request, are set out below:

1. The total number of user licences that the Scottish Government purchases from Salesforce.

There are no active licences in use, previous products purchased from Salesforce are included as an annex to this letter.

2. The number of separate instances of Salesforce that Scottish Government has with Salesforce. An instance can be defined as a discrete agreement for the provision of a hosted CRM service.

Please refer to the information contained within the annex to the letter.

3. The total expenditure on Salesforce licences by the Scottish Government.

Please refer to the information contained within the annex to the letter.

4. The total expenditure on Salesforce services by the Scottish Government.

Please refer to the information contained within the annex to the letter.

Annex

Salesforce Product No. Licenses Service Dates Total Cost (inc VAT) Sales Cloud - Enterprise Edition 10 29/08/2014 - 28/08/2015 £8,568 Sandbox (Developer Pro) 10 29/08/2014 - 28/08/2015 £428.40 Lightning Sales Cloud - Enterprise Edition x2 Service Dates: 2 28/02/2017 - 27/02/2018 £2,764.80 TOTAL COST: £11,761.20

About FOI The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG

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