· FOI · unclear
Memorandum of Understanding between SG and Improvement Service: FOI release
Information requested
You asked for, on behalf of Open Rights Group, a record, pursuant to the Freedom of Information Act (Scotland) 2002, relating to the Customer First Programme. Specifically the Open Rights Group requests the following:
Memorandum of Understanding between the Scottish Government and the Improvement Service which defines activity and terms for the operation and delivery of Customer First.
Response
I have attached a copy of the Memorandum of Understanding between the Scottish Government and the Improvement Service which defines activity and terms for the operation and delivery of Customer First.