FOI/202500456083 · FOI · partially withheld
Serco NorthLink performance deductions: FOI release
Information requested
"What performance deductions Northern Isles ferry service operator Serco NorthLink has received from Transport Scotland from 1 March 2024 to the present day? Can this include details of why the deductions happened, what the financial value of each deduction was and also the dates the deductions occurred?"
Response
Reason for Performance Deduction
24-Mar 19:00 HRO LE AB Sailing cancelled due to the delayed return from dry dock 25-Mar 19:00 HRO AB LE Sailing cancelled due to the delayed return from dry dock 15-May 19:00 HAM SC ST Delayed due to large volume of freight and full car deck 19-Jun 19:00 HAM SC ST Late arrival due to knock on effect from late departure in Scrabster due to traffic volumes 16-Aug 06:30 HAM ST SC Technical problem to port main engine on passage
Performance Deduction
NIFS3 Contract Year 4 ( Jul 23 – Jun 24) - £46,428.00 NIFS3 Contract Year 5 ( Jul 24 – Jun 25) - Not yet reconciled.
In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. We are unable to provide a breakdown of the financial components of the contract as this information is commercially sensitive. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.
Contact Please quote the FOI reference Central Correspondence Unit Email: contactus@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrew's House Regent Road Edinburgh EH1 3DG
Detected exemption language
In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).
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