FOI/202400415853 · FOI · partially withheld
Transport Scotland - North Link deductions: FOI release
Information requested
1. What performance deductions Northern Isles ferry service operator Serco NorthLink has received from Transport Scotland over the last five years (May 2019 to the current day)?
2. Details of why the deductions happened, what the financial value of each deduction was and also the dates the deductions occurred.
Response
Reason for Performance Deduction
Date Reason 29/05/2019 Delayed due to cargo operations and reduced engine load 10/07/2019 Delayed due to cargo operations at Hatston and against current 12/07/2019 Late Dep Scr due to large heavy load and waiting for passenger. Late arr Stm due to late dep 02/08/2019 Late arr/dep: Full car deck discharge including full load plus standby vehicles 03/08/2019 Late arr/dep: Full car deck discharge including full load plus standby vehicles 31/08/2019 Delay with loading Dive equipment into dive trollies then boarding passengers 19/11/2019 Delayed due to cargo operations 24/01/2020 Delayed due to technical issue 24/03/2020 Delayed due to cargo operations and engine problems 06/07/2022 Delayed due to cargo operations and against current 31/08/2022 Late departure and arrival due to technical issue 19/09/2022 Sailing cancelled due to technical issue 19/09/2022 Delayed due to technical issue 19/09/2022 Sailing cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 28/10/2022 Late departure and arrival due to cargo operations 09/11/2022 Delayed departure and arrival due to operational reasons 07/12/2022 Technical delay (radar scanner failure) 26/02/2023 Technical 26/02/2023 Technical 09/02/2023 Delayed due to cargo ops and adverse weather 26/06/2023 Fault with Passenger Embarkation door control 07/07/2023 Delayed due to a technical issue 14/07/2023 Delayed due to cargo operations 19/09/2023 Delayed due to technical issue 18/02/2024 Sailing cancelled due to operational reasons 19/02/2024 Sailing cancelled due to operational reasons 19/02/2024 Delayed departure and arrival due to additional Sunday and Monday sailings 24/03/2024 Sailing cancelled due to the delayed return from dry dock 25/03/2024 Sailing cancelled due to the delayed return from dry dock
Performance Deductions
Contract Year Amount NIFS2 Contract Year 7 (Jul 18 – Jun 19) £2,500 NIFS2 Contract Year 8 (Jul 19 – Jun 20) £14,674 NIFS3 Contract Year 1 (Jul 20 – Jun 21) N/A due to Covid relief NIFS3 Contract Year 2 (Jul 21 – Jun 22) N/A due to Covid relief NIFS3 Contract Year 3 (Jul 22 – Jun 23) £78,144 NIFS3 Contract Year 4 (Jul 23 – Jun 24) Not yet reconciled
In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. We are unable to provide a breakdown of the financial components of the contract as this information is commercially sensitive. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
Detected exemption language
Late arr Stm due to late dep 02/08/2019 Late arr/dep: Full car deck discharge including full load plus standby vehicles 03/08/2019 Late arr/dep: Full car deck discharge including full load plus standby vehicles 31/08/2019 Delay with loading Dive equipment into dive trollies then boarding passengers 19/11/2019 Delayed due to cargo operations 24/01/2020 Delayed due to technical issue 24/03/2020 Delayed due to cargo operations and engine problems 06/07/2022 Delayed due to cargo operations and against current 31/08/2022 Late departure and arrival due to technical issue 19/09/2022 Sailing cancelled due to technical issue 19/09/2022 Delayed due to technical issue 19/09/2022 Sailing cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 20/09/2022 Cancelled due to technical issue 28/10/2022 Late departure and arrival due to cargo operations 09/11/2022 Delayed departure and arrival due to operational reasons 07/12/2022 Technical delay (radar scanner failure) 26/02/2023 Technical 26/02/2023 Technical 09/02/2023 Delayed due to cargo ops and adverse weather 26/06/2023 Fault with Passenger Embarkation door control 07/07/2023 Delayed due to a technical issue 14/07/2023 Delayed due to cargo operations 19/09/2023 Delayed due to technical issue 18/02/2024 Sailing cancelled due to operational reasons 19/02/2024 Sailing cancelled due to operational reasons 19/02/2024 Delayed departure and arrival due to additional Sunday and Monday sailings 24/03/2024 Sailing cancelled due to the delayed return from dry dock 25/03/2024 Sailing cancelled due to the delayed return from dry dock Performance Deductions Contract Year Amount NIFS2 Contract Year 7 (Jul 18 – Jun 19) £2,500 NIFS2 Contract Year 8 (Jul 19 – Jun 20) £14,674 NIFS3 Contract Year 1 (Jul 20 – Jun 21) N/A due to Covid relief NIFS3 Contract Year 2 (Jul 21 – Jun 22) N/A due to Covid relief NIFS3 Contract Year 3 (Jul 22 – Jun 23) £78,144 NIFS3 Contract Year 4 (Jul 23 – Jun 24) Not yet reconciled In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).
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