Information on complaints procedures for local authorities: FOI release
In relation to local authority complaints procedures I would like to ask if there is any publication or notice that gives advice to local authorities on the correct procedures? Also, are there any circumstances where it would be appropriate for a local authority service to escalate a complaint received by them to a fo...
- Published
- 2021-03-09
- Reference
- FOI/202100148857
- Directorate
- Topic
- Public sector