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FOI/202000106574 · FOI · released

Compensation paid to passengers ScotRail under the ‘Delay Repay’ guarantee in 2019-20: FOI release

Published
2020-12-04
Received
2020-11-02
Responded
2020-11-04
Directorate
Topic
Public sector, Transport
Exemptions
None detected

Information requested

You asked for, "the data on how much compensation was paid to passengers each month by ScotRail under the ‘Delay Repay’ guarantee in 2019-20."

Response

I enclose a copy of all of the information you requested below in the requested format.

Year 2019/20 Total Paid Number of Repay Claims Period 1 £91,429.40 11,635 Period 2 £73,875.72 8,756 Period 3 £72,287.62 8,366 Period 4 £86,505.59 9,986 Period 5 £98,903.67 10,023 Period 6 £133,842.09 11,896 Period 7 £91,280.73 8,593 Period 8 £91,614.16 9,435 Period 9 £85,063.52 8,578 Period 10 £80,166.92 9,205 Period 11 £66,171.83 7,988 Period 12 £91,144.58 8,536 Period 13 £67,690.34 5,723

About FOI The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG

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