FOI/202000106574 · FOI · released
Compensation paid to passengers ScotRail under the ‘Delay Repay’ guarantee in 2019-20: FOI release
Information requested
You asked for, "the data on how much compensation was paid to passengers each month by ScotRail under the ‘Delay Repay’ guarantee in 2019-20."
Response
I enclose a copy of all of the information you requested below in the requested format.
Year 2019/20 Total Paid Number of Repay Claims Period 1 £91,429.40 11,635 Period 2 £73,875.72 8,756 Period 3 £72,287.62 8,366 Period 4 £86,505.59 9,986 Period 5 £98,903.67 10,023 Period 6 £133,842.09 11,896 Period 7 £91,280.73 8,593 Period 8 £91,614.16 9,435 Period 9 £85,063.52 8,578 Period 10 £80,166.92 9,205 Period 11 £66,171.83 7,988 Period 12 £91,144.58 8,536 Period 13 £67,690.34 5,723
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Contact Please quote the FOI reference Central Enquiry Unit Email: ceu@gov.scot Phone: 0300 244 4000 The Scottish Government St Andrews House Regent Road Edinburgh EH1 3DG
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