Social Security Scotland call waiting times: FOI release
Request for information 1: The number of calls whereby the claimant had to wait for more than 30 minutes to be connected. Please provide data from 1 January 2024 to 23 June 2025. Please provide this information in a table with a breakdown by call wait time, the number of calls and percentage of calls. Request for inf...
- Published
- 2025-10-13
- Reference
- FOI/202500472376
- Directorate
- Topic
- Public sector, Work and skills