ICT contracts relating to contact centre and inbound network services: FOI release
The first part of my request relates to contact centre service contracts which could relate to one of the following: Advanced call distribution to control the flow of calls and maximise customer experience Email, website live chat and integrations with popular social media apps like Facebook and Instagram Performance ...
- Published
- 2023-11-01
- Reference
- 202200331924
- Directorate
- Digital Directorate
- Topic
- Public sector